How izi88 collects, uses, protects, and manages your personal information
Last Updated: January 2026
Effective Date: January 1, 2026
izi88 is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and your rights regarding your personal information. By using izi88's services, you consent to the data practices described in this policy. If you do not agree with any aspect of this Privacy Policy, please discontinue use of our platform immediately.
izi88 ("we," "us," "our," or the "Company") operates an online gaming platform accessible at https://izi88.cam, providing sports betting, casino games, and related entertainment services to users located in Indonesia. We recognize that privacy is a fundamental right, and we take our responsibility to protect your personal information seriously.
This Privacy Policy applies to all personal data collected through our website, mobile-optimized platform, customer service channels (live chat, email, WhatsApp), and any other touchpoints where you interact with izi88. This policy should be read in conjunction with our Terms & Conditions, which govern your use of our services.
We comply with applicable Indonesian data protection regulations, including Law No. 27 of 2022 on Personal Data Protection (PDP Law), and implement international best practices for data security and privacy management. Our commitment extends to transparency, accountability, and giving you meaningful control over your personal information.
izi88 is the data controller responsible for your personal information collected through our platform. As the data controller, we determine the purposes and means of processing your personal data. For any questions, concerns, or requests related to your personal data, you may contact us at:
izi88 collects several categories of personal information to provide our services, ensure security, comply with legal obligations, and improve user experience. The types of information we collect include:
When you register an account, verify your identity, or contact customer support, you voluntarily provide:
When you access and use izi88's platform, we automatically collect technical and usage information, including:
In limited circumstances, we may receive information about you from third-party sources:
izi88 uses your personal information for the following purposes, each supported by a lawful basis under Indonesian data protection law:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, maintaining, and securing your user account; processing login authentication | Contractual necessity |
| Service Provision | Enabling you to place bets, play games, deposit funds, and request withdrawals | Contractual necessity |
| Identity Verification (KYC) | Verifying your age (21+), identity, and address to prevent fraud and comply with regulations | Legal obligation |
| Payment Processing | Processing deposits and withdrawals through Indonesian banks and e-wallets | Contractual necessity |
| Customer Support | Responding to inquiries, resolving issues, and providing technical assistance | Contractual necessity |
| Security & Fraud Prevention | Detecting and preventing unauthorized access, fraud, money laundering, and other illegal activities | Legal obligation & legitimate interest |
| Regulatory Compliance | Meeting legal obligations under Indonesian law and international gaming regulations | Legal obligation |
| Marketing Communications | Sending promotional offers, bonus notifications, and newsletters (with your consent) | Consent |
| Platform Improvement | Analyzing usage patterns to enhance features, optimize performance, and fix bugs | Legitimate interest |
| Responsible Gaming | Monitoring betting patterns to identify problem gambling behaviors and enforce self-exclusion | Legal obligation & legitimate interest |
izi88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted third-party service providers and partners in the following limited circumstances:
We engage third-party companies to perform specific functions on our behalf, including:
All service providers are contractually bound to protect your data, use it only for the specified purposes, and comply with applicable data protection laws. They are prohibited from using your information for their own purposes.
We may disclose your personal information when required by law or in response to valid legal processes, including:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. We will notify you via email and/or a prominent notice on our website before such a transfer occurs, and the new entity will be bound by the terms of this Privacy Policy.
izi88 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we employ robust security measures, no system is completely impenetrable. We cannot guarantee absolute security, but we continuously work to minimize risks and respond promptly to any security incidents. If we become aware of a data breach that compromises your personal information, we will notify you as required by Indonesian law.
izi88 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
After the applicable retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you as an identifiable individual.
izi88 uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you when you return to our platform.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling essential cookies may limit your ability to use certain features of izi88. Instructions for managing cookies in popular browsers can be found in their respective help sections.
Under Indonesian data protection law, you have the following rights regarding your personal information:
To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within thirty (30) days. Please note that certain requests may require identity verification to protect your security.
Your personal information is primarily stored on servers located within Indonesia or in data centers that comply with Indonesian data protection standards. In some cases, we may transfer data to service providers located in other countries that provide adequate data protection safeguards recognized by Indonesian law. Any cross-border transfers are conducted in accordance with applicable legal requirements, including the use of standard contractual clauses or other approved transfer mechanisms.
izi88's services are strictly intended for individuals aged 21 years and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has provided personal information to izi88 should contact us immediately at [email protected].
izi88 reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated to you via email to your registered address and/or through a prominent notice on our website at least thirty (30) days before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of izi88's services after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us through any of the following channels:
Our Indonesian-speaking customer support team is committed to addressing your privacy concerns promptly and professionally. We aim to respond to all privacy-related inquiries within five (5) business days.
At izi88, we understand that your personal information is valuable and sensitive. We are committed to maintaining the highest standards of data protection, transparency, and accountability. By choosing izi88, you are trusting us with your information, and we take that responsibility seriously. Thank you for reading our Privacy Policy. If you have any questions or need clarification on any aspect of this policy, please do not hesitate to reach out to our support team.
Multiple layers of security safeguarding your information
Bank-grade encryption protects all data transmissions between your device and our servers.
Personal information stored on protected servers with restricted access and regular audits.
Only authorized personnel can access personal data. All access is logged and monitored.
Adhering to Indonesian PDP Law and international data protection best practices.
Regular vulnerability assessments and penetration testing by independent experts.
All employees receive data protection training and sign confidentiality agreements.
Our support team is available 24/7 to answer any questions about how we collect, use, and protect your personal information. You can also review our Terms & Conditions and FAQ for additional information.